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Proudly serving Aquarists since 1996

Shipping Information


Shipping Information

Free Shipping Over $49.00
UPS Flat Rate Ground Upgrade $9.99

Some restriction's that apply:
To receive FREE SHIPPING, you must order $49.00 dollars minimum of product and select the FREE SHIPPING LINK in the ship options drop down box. Some proucts are marked as "does not qualify for free shipping", these items actual shipping rates will apply. Free Shipping can be a mix of UPS, UPS Sure Post, USPS 1st Class & Priority Mail. We choose the method. You can upgrade to UPS Ground, or choose UPS 2day air or 1 day air at 50% off UPS published rates.  Alaska, Hawaii, Puerto Rico and International would have additional shipping fees applied. 

Order Today - Ship Today Policy. (Monday - Friday)

We consider every order a priority and will do everything possible to ship your order the same day you order. We can't guarantee it 100%, but our success rate is over 99% of all orders. Compare this to other companies that take 3-5 days to ship out your order.  The UPS $9.99 upgrade moves you to first place to ship out same day. $5.99 Economy Shipping is most economical courier, which could be UPS, UPS Surepost, Fedex or USPS our choice, so can take a day longer depending on courier we use. This service is only available for continental USA. Alaska, Hawaii, Puerto Rico and International would have additional shipping fees applied. International orders can take several extra days to ship out due to customs paperwork prep.
 

Some restriction's that apply:

  • Order must be placed online or over the phone by 3:00 pm Eastern Time. 2pm if you select Priority Mail.

  • Orders must be going out UPS Service. International takes 1-2 extra days to process.

  • Orders must have items in stock.

  • Orders must be properly authorized. This means if there is a mis-match on your credit card which prevents proper authorization, or you are wanting to ship to an address other then your billing address that needs additional authorization, it could delay your order.

  • Drop Ship items: A small part of our products we offer are shipped from the manufacture. We work closely with manufacturers to ensure timely ship outs. These items are marked as dropship on our website.

If you have any questions on our Ship Today policy please let us know. 
 

Shipping Frozen Foods

FROZEN FOOD Flat Rate $39.99 Shipping Charge - All frozen food is shipped in an extra thick insulated foam box with dry ice. It ships 2 days service or less and will arrive frozen just like you pulled it from the freezer. This keeps the foods protein and nutritional quality in tact. We ship Frozen Food orders Tuesday only. If you order later in the week, we will hold the order and ship the following week.